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Presione "No" si desea seguir trabajando, Presione "Si" si desea salir
How do I register?
Click on the "REGISTER" button and fill in your information, then you will receive an email with a button that you must execute (click) to validate your registration and you will also see your access data (username and password).
What are your bank accounts?
Once registered, you must log in and in the "LOBBY" you can view our bank accounts.
How can I recharge?
Once you have registered and started your session, you must enter your LOBBY, where you can see the "BANK ACCOUNTS" button with all the information of our account numbers. After having made your transfer or deposit, you must click on the "RECHARGE" button where you will place your reference number which you get at the time of making the transaction and then receive an email notifying that the transfer has been processed and subsequently approved or rejected (depending on the case). Likewise we invite you to review our section "HOW TO BET?" and review the "STEP 2 - How to recharge?" so you get more information about our service.
What is the reload schedule?
The schedule of the department in charge of making the refills is from Monday to Sunday from 8:00 a.m. to 9:00 p.m. The maximum waiting time is 20 minutes as long as they are from the same bank. Bank transfers made to accounts of other banks will be processed on the next business day.
How much is the minimum that I can transfer or deposit?
Our minimum amount to transfer or deposit is BsS. [amount_min_recharge]
How much is the minimum that I can bet on sports bets?
The minimum bet is BsS. [amount_min_apuesta]
How many achievements can I play in sports betting?
On a ticket, you can play from 2 to 10 achievements in parley bets or 1 achievement in bets by right (moneyline)
Do they have an award limit?
The maximum prize limit per ticket is issued by the same system when placing your bet (in sports, it depends on the chosen achievements).
How much is the maximum bet for right in sports, also called direct bet or moneyline?
The maximum bet per right is BsS. [monto_max_derecho] (depends on the chosen achievement).
How do I request the prizes (withdrawals)?
Once you have started your session, you must go to LOBBY, click on the "WITHDRAWAL" button and fill out the form requesting the desired amount.
What is the minimum amount I can withdraw?
The minimum amount you can withdraw is BsS. [monto_min_retiro]
What is the maximum amount that I can withdraw daily?
The maximum amount you can withdraw daily is BsS. [monto_max_retiro] (Amounts may vary +/- depending on the client's history and daily banking limits).
In what time do you cancel the prizes (withdrawals)?
After having previously requested it, in a lapse of no more than 24 business hours, the transfer to your registered bank account will be processed (there are no Saturdays, Sundays, bank days or holidays). The subscription time in your destination account will depend on the receiving bank.
How to verify details of my sports betting tickets at any time?
When you start the session, access the LOBBY, where you must click on the "TICKETS REPORT" icon and there you will always have all the tickets you have played with their respective details available (pending, winners and losers).
How do I recover my password or user?
You must click on the link "Forgot User or Password" (below the fields to log in), it will ask you for the email you used at the time of creating the account and then they will send to that email the temporary password that must be changed for security time to enter the system again.
I do not remember my mail or I was wrong in some data to register, what do I do?
You must send us an email with all your detailed information, including a copy of your identity card to our email: firstname.lastname@example.org and we will respond as soon as possible.